In some instances, we may need to include an additional charge for late-night bookings. We will inform you at the time of your booking if this is applicable.

No. As much as we like pets, in the effort to provide clean, hygienic and allergen-free vehicles to all our customers, we are unfortunately unable to allow pets inside our cars. However, we may be able to accommodate some pets held in approved containers – please check with us prior to booking.

You can amend or cancel your bookings by informing us at least a few hours before your pick-up time. Late amendments or cancellations may attract a charge.

We can provide approved rear and forward facing baby seats and booster seats at an additional cost. Cost is charged at $10 for one seat and $15 for 2 or 3 seats per trip. These must be organised with us phone/sms or email at the time of your booking.